Crunchy PlumCrunchy Plum

Merchant guide

Learn onboarding, operations, redemption, and settlement workflows.

Onboarding and account access

First-week checklist for merchant activation.

Activation checklist

  1. Complete merchant profile and compliance information.
  2. Submit required business documents.
  3. Finish payout setup (Stripe or configured payout flow).
  4. Confirm your store is marked as ready to publish.

Team roles

  • Define owner/manager/cashier permissions according to operating workflow.
  • Remove access immediately when staff leaves.
  • Keep one backup admin account for continuity.

Screenshot suggestion: onboarding progress view and role management screen.