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Merchant guide

Learn onboarding, operations, redemption, and settlement workflows.

Orders, reviews, and customer care

Merchant-side mirror of customer post-purchase journeys—link guests to the user guide when they need self-service steps.

Description

Connects Orders (operational) with After-sales (issues) and Reviews (reputation). For how shoppers open cases, see After-sales and support in the user guide.

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Orders tabs and order detail