Crunchy PlumCrunchy Plum

Merchant guide

Learn onboarding, operations, redemption, and settlement workflows.

Scan, redemption, and tips

Highest-frequency cashier flows—accuracy beats speed when totals conflict.

Description

Cashier: spend most training time here. Manager: audit outcomes via history and coach on edge cases. Consumer-facing redemption expectations overlap with Redeem a voucher—stay consistent when explaining denial reasons without blaming the guest.

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Start with Scan and verify.