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Merchant guide

Learn onboarding, operations, redemption, and settlement workflows.

Onboarding, access, and roles

How to get into the merchant app, what each account state means, and how role-based permissions change what you see.

Description

Who this is for: new merchants, staff who were invited by email, and anyone wondering why the app does not show the same bottom tabs as a colleague. The Dealjoy Merchant app is role-aware; fewer tabs does not always mean the app is broken.

In this section

Next

Start with Sign in, registration, and account review status, then Bottom tabs, roles, and permissions if your screen looks “incomplete” compared to training materials.