User guide
Learn each key app flow in order, from sign-in to refunds.
Reviews, after-sales, support, and chat
Four connected areas—reviews for deals you used, after-sales for post-visit issues, official support channels, and social chat with friends.
Description
This section explains how to leave or edit a review, request after-sales help after a visit, talk to Crunchy Plum Customer Support, and use the Chat tab for conversations, friends, and notifications. It complements Refunds, expirations, and support: refunds focus on money back; after-sales focus on service problems after redemption within the window the app shows. When unsure, use Customer support or FAQ.