Crunchy PlumCrunchy Plum

User guide

Learn each key app flow in order, from sign-in to refunds.

Sign in

The returning-user sign-in screen, optional stay-signed-in, and Google or Apple where available.

Description

This page is for returning users: opening Sign in, using email and password, optional Keep me signed in, and Continue with Google or Apple where the app offers them.

Steps

  1. Open Sign in (from the app’s sign-in entry point — for example Welcome back / Sign in to continue).
  2. Enter Email and Password (password must be at least 8 characters on this screen).
  3. Optional: enable Keep me signed in for 30 days if you want this device to stay signed in longer.
  4. Tap Sign In. When it succeeds, you usually land on the main home view. If you opened the app from a link (such as a deal or an order), you may be taken back to that item after signing in.
  5. Alternative sign-in (same screen, section or continue with):
    • Continue with Google
    • Continue with Apple (shown only on iOS)
<!-- IMAGE: login-screen | caption: Email/password, Remember me, Forgot password, Sign In, Google/Apple -->

Figure (placeholder): Login screen with Welcome back, email/password fields, Forgot password?, Keep me signed in for 30 days, Sign In, and social buttons.

If something goes wrong

  • Sign In shows an error under the password field → double-check email spelling and password; use Forgot password? if needed.
  • Google / Apple errors → update the app, retry, and if the problem persists contact support with approximate time and provider name.

Next

If you need access recovery, see Forgot password. To update phone or password after you are signed in, see Account settings.