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Merchant guide

Learn onboarding, operations, redemption, and settlement workflows.

Notifications

Use together with Me notification settings so alerts match how your team works.

Description

Everyone: the bell or Notifications list is the fastest path to time-sensitive tasks (after-sales SLA, deal rejection). Do not rely only on email if your floor runs on mobile.

Steps

  1. Tap Notifications from header icons or Me depending on build.
  2. Use tabs or filters (All / Unread / Finance) if present—clear Unread before shift end when possible.
  3. Tap an item to jump to the linked screen (order, deal, payout).
  4. Mark as read or clear per UX—some items stay until the underlying task closes.
  5. If notifications feel noisy, adjust channel preferences in Notification and email preferences—do not disable critical legal notices if the UI warns you.
  6. For outages, expect a system banner item—follow status instructions before flooding support.
<!-- IMAGE: Notification inbox list -->

Screenshot: unread badge + category chips.

If something goes wrong

  • Empty inbox but email shows alerts: ensure same account; check filters; confirm notifications not disabled OS-level for the app.
  • Cannot open linked task: permissions may block deep links—ask admin.

Next

Dashboard and analytics · Me settings overview